Scammers can be creative to make you send them money or products. 

1. Scams on online market places.

Whether you are a buyer or a seller, only use trusted payment methods via Facebook Messenger (PayPal, Facebook Checkout). Gift cards or prepaid credit cards are commonly requested by fraudsters.

We do not sell products on other channels like Facebook, Instagram, Twitter, WhatsApp or other websites.

2. Delivery scams.

Example: You receive an email or a SMS that comes from a delivery company (DHL, UPS, Fedex) askign you to pay to receive your goods.

The scammer can create a email that looks legit and similar to other emails from this company. The scammers might mention in the email that your goods are retained until you pay a supplement. This email comes generally with a link and detailed instructions. Once you have sent them the code, they will either stop contacting you or ask you to pay extra.

To avoid this: mouse over the email address of the sender, you might see that the domain is not an  official one.

3. Dating website scams.

Example: you meet someone on line and this person starts asking you money.

The scammer can create a fake profile and raise your interest. They might tell you that they are in a very difficult personal situation and needs money to cover unexpected costs, or buy a plane ticket to come and see you.

To avoid this: ask the person for a video call, that is the best way to ensure you are not facing a scammer.

It's not possible for us to block an issued code. It's always the responsibility of the customer not to give the code to third parties. If you have been scammed, we advise you to report this to the police.